Solution
Surveys & research
Matrix, ranking and NPS with analysis built in.
The workflow
Research surveys get long fast. Split yours into pages with a progress bar so respondents always see how much is left, and use matrix grids to ask ten Likert statements in the space of one screen. Branching skips entire sections that don’t apply - non-customers never see the customer block.
When responses land, you don’t start a spreadsheet marathon. Completion analytics show exactly which page people abandon, and AI text insights run sentiment, recurring themes and a plain-language summary across every open-text answer on demand - turning hundreds of free-form responses into something you can read in a meeting.
Field types & features that apply
Matrix grids
Ask many Likert/scale statements in one compact block.
Ranking & opinion scale
Force trade-offs and measure intensity, not just choice.
Multi-page sections
Per-page validation and a progress bar for long instruments.
AI text insights
Sentiment, themes and a summary over open-text answers.
Why teams use it here
Rich question types
Matrix grids, ranking, scales, NPS and CSAT - purpose-built.
AI text insights
Sentiment and recurring themes over open responses, on demand.
Completion analytics
See exactly which page respondents drop off on.
The outcome
- →Better data quality: matrix and ranking reduce fatigue and straight-lining.
- →Faster analysis: AI summarises open text instead of manual coding.
- →Fewer drop-offs: paged flow and progress keep long surveys finishable.