Support
How can we help?
Browse guides, check the FAQ, search the glossary, or reach a human directly. We read everything.
Getting started
Create your first form, publish it and share a link.
AI authoring
Prompt patterns and refining generated forms.
Logic & multi-page
Conditional rules, branching and sections.
Analytics & export
Funnels, AI insights and lossless CSV/JSON export.
Integrations & API
Signed webhooks, prefill links and the schema contract.
Billing
Plans, invoices and cancellation.
Docs and self-serve
Most answers are a click away. These stay current with the product.
Response expectations
We're a small team and we answer every message. These are the targets we hold ourselves to - not contractual SLAs unless your plan states otherwise.
| Plan | Channel | Target first reply |
|---|---|---|
| Free | Email and contact form | Best-effort, typically within 2-3 business days |
| Pro | Email and contact form | Priority queue, typically within 1 business day |
| Team / Enterprise | Priority email, custom rollout help | Same business day during weekdays |
Still stuck? Send us a message
Tell us what you're trying to do and what's in the way. Include your form link if you have one - it gets you a faster answer.
System status
All systems operational
Component-level health and incident history live on the status page.
Security & disclosure
Found a vulnerability? Please report it privately - see the security page for our model and disclosure contact.