Customer feedback

Product feedback (NPS)

Measure loyalty with the classic 0-10 Net Promoter question, then capture the reason in their own words so the number actually means something. Pair it with Askery's AI text insights to theme every open response automatically.

  • 0-10 NPS question with labelled anchors
  • Open-text “why” for qualitative signal
  • Optional follow-up permission + email
  • Pipe answers into AI sentiment & themes

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Product feedback (NPS) preview

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How are we doing?

Two quick questions - it takes under a minute.

How likely are you to recommend us to a friend or colleague?

Not at all likelyExtremely likely

What's the main reason for your score?

Can we follow up with you about your feedback?

Email (only if you're open to a follow-up)

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