Customer feedback

Product feedback (NPS)

Measure loyalty with the classic 0–10 Net Promoter question, then capture the reason in their own words so the number actually means something. Pair it with Askery's AI text insights to theme every open response automatically.

  • 0–10 NPS question with labelled anchors
  • Open-text “why” for qualitative signal
  • Optional follow-up permission + email
  • Pipe answers into AI sentiment & themes

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Product feedback (NPS) preview

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How are we doing?

Two quick questions — it takes under a minute.

How likely are you to recommend us to a friend or colleague?

Not at all likelyExtremely likely

What's the main reason for your score?

Can we follow up with you about your feedback?

Email (only if you're open to a follow-up)

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